Rights

Your Health, Your Rights

 Right 1 

Right to Access Healthcare Services


Right 2

Right to Receive Emergency Care Without Restrictions


Right 3

Right to Clear and Effective Communication with the Treating Healthcare Professional

Right 4

Right to Receive Clear, Appropriate, and Sufficient Information from the Healthcare Professional

Right 5

Right to Receive Healthcare Benefits Covered Under the Health Benefits Plan

Right 6

Right to Dignified and Respectful Treatment, with Consideration for Personal Beliefs and Customs

Right 7

Right to the Confidentiality of Medical Records and to Access Them as the Authorized Holder

Right 8

Right to Choose the Healthcare Professional and to Seek a Second Medical Opinion


Responsibilities

Fulfilling Our Responsibilities Builds Trust.

1 Duty

Promote personal, family, and community self-care.

2 Duty

Follow in a timely manner the recommendations provided in health promotion and prevention programs.


3 Duty

Act in a supportive and responsible manner in situations that may put the life or health of others at risk.


4 Duty

Respect the personnel responsible for the provision and administration of healthcare services.


5 Duty

Use appropriately and responsibly the services provided (Benefits Plan coverage) and the resources of the healthcare system.


6 Duty

Comply with the regulations of the healthcare system


7 Duty

Provide timely and sufficient information required for the provision of services.



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